Secure Payment: Infinity ensures a secure PaymentSense option, employing robust SSL encryption to safeguard transactions. These methods entail no additional cost to you (Infinity assumes seller charges, not the buyer). Usage of these payment modes doesn’t mandate an account. For comprehensive terms and conditions, please consult PaymentSense. Liabilities: Infinity holds no responsibility for property loss or damage, nor any harm to individuals resulting from activity booking or participation, unless otherwise stipulated in these Booking Terms and Conditions. On-site parking is available, but owners leave vehicles at their own risk. Compliance with facility provider conditions and payment of associated fees are mandatory at the site. Infinity’s liability, unless stated otherwise in the Booking Terms and Conditions, is capped at refunding charges paid to Infinity. Nothing within these Booking Terms and Conditions aims to restrict Infinity’s liability concerning death or personal Injury caused by Infinity, its employees, agents, or contractors’ negligence. CCTV System Usage: The CCTV system is installed to deter crime, the safety of individuals, protect property and aid in investigation when necessary. Recorded footage will be stored securely and in compliance with relevant data protection laws and regulations. Infinity is committed to protecting the privacy of individuals and complying with data protection laws. CCTV footage will not be used for purposes other than security and safety, except when legally required for investigations or as permitted by law.

We do not store credit card details nor do we share customer details with any 3rd parties.
Privacy and Protection of Personal Data: Providing details is vital for order processing, delivery, billing and warranty establishment. Failure to furnish these particulars will result in order cancellation. As per applicable European and National laws (article 34 of the law of 6 January 1978), you retain the permanent right to access and rectify your information. Cookies aid in generating visitor statistics without containing confidential data. Responsibility and Third-Party Rights: Infinity holds no responsibility should a user’s activities on the site infringe upon the rights of a third party.

Booking Confirmation: A booking is confirmed only upon receiving an Infinity confirmation email. Notify Infinity promptly of any booking confirmation mistakes. Participants are responsible for arriving on time; late arrivals might not be able to undertake the activity. with no refunds or compensation offered. Cancellation: You can cancel your booking at least 5 days before the start time via email (info@infinityparks.co.uk) for a full refund. Cancellation within 5 days won’t warrant a refund but we can reschedule it to a later date/time. Infinity reserves the right to cancel bookings and will notify you, offering a full refund without additional compensation. If the Activity Equipment closes due to reasons beyond Infinity’s control after your participation starts, no refund is provided. Cancellation Policy for Party Bookings: You have the option to cancel your booking by notifying Infinity at least 5 days prior to the scheduled start time via email at info@infinityparks.co.uk. A full refund is available for cancellations made under this clause. If you need to cancel within 5 days of your booking, we cannot issue a refund but are happy to reschedule your booking to a later date/time that suits you. Please note that party bookings cannot be changed within 48 hours of the scheduled date/time. Infinity reserves the right to cancel your booking at any time. Should Infinity decide to cancel, reasonable efforts will be made to notify you promptly. In such cases, a full refund will be provided under this clause, without any additional compensation payable. If circumstances beyond Infinity’s control necessitate the closure of the Activity Equipment after your party has started participating, no refund (full or partial) will be provided. In such instances, Infinity may, at its discretion, offer alternative dates or times at reduced rates, but this is not obligatory. Guests who do not attend without prior notice will not be eligible for a refund.

Refunds: Debit/credit card payments are refunded to the same card or via cheque if the card has expired. Changes to a party booking must be made 48 hours before the booking date, subject to availability. The refund policy necessitates a 5-day notice period; cancellations within this timeframe won’t be refunded but can be rescheduled, subject to availability.

Safety: Participants must be in good physical condition and abstain if they have certain medical condition or are pregnant. Weight restriction of 18 stones apply and wearing socks on the equipment is mandatory at all times. Participants are responsible for their safety and children in their care. Infinity doesn’t directly supervise or assess participant’s abilities; this responsibility lies with the participant or guardian. No over 15’s allowed on the attractions unless supervising. Customers acknowledge that engaging in these activities carries inherent risk, and severe misuse could lead to fatal consequences. Infinity reserves the right to deny entry or to remove any individual from the premises if deemed necessary. This includes customers whose behaviour is deemed antisocial and /or unsafe to themselves or others, or who appear to be under the influence of alcohol or drugs. By accepting these terms and conditions, I understand that there are risks associated with my participation and I assume full risk of any injuries (including death) damages, or loss that I or any of my party sustain when using the activity equipment. Injuries may involve but are not limited to physical and/or psychological injury, pain, suffering, illness, disfigurement, temporary or permanent disability, death or economic loss. Clothing: Participants must dress appropriately, long sleeves and long trouser are advised. Long hair tide back. Wear socks at all times on the Activity Equipment and avoid items that may cause danger to themselves, others or the Activity Equipment. Infinity is not liable for any damage or loss of personal items. Ownership of Content: Infinity website content (including illustrations, texts, names, brand names, images and videos) is the exclusive property of Infinity. Any reproduction, whether in part or in full, of this content on any medium requires prior explicit authorization from Infinity. All information, content and files are safeguarded by international laws governing intellectual property and copyright. Infinity cannot grant permission for coping displaying or distributing content without appropriate intellectual rights. Any unauthorized use of this content that infringes upon third-party rights constitutes forgery, a serious offense punishable under the Intellectual Property Code.